Follow these steps to create and print customized shelf labels within your Scotch back-office platform.

If your store doesn't have network printing yet, your printing screen will look a little different from the one shown here, but the steps are the same.

Navigate to app.scotchpos.com/scotch_admin/shelf_label_print_jobs

To navigate to the shelf label print queue, click the drop down under stock management on the left side menu.

Then, click Shelf label print queue.

Once you're in the shelf label print queue view, it will automatically show the default view. The default view will have zero filters selected and all columns shown. So regardless of status, all items that have ever been added to the print queue will show in this view.
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To make this more efficient for when we use the print queue in the future, let's create a saved view. To do so, click the drop-down under default and click New View.

In the pop-up window, input a name for the new view and select Create View to save.

Once you've created the view, select Filters on the right-side menu.

Click Add Filter and select the field you would like to filter by.

In this view, I only want to see items with a Print Status of To Print so I filter for Print Status contains "To".

Additionally, you can select Columns from the right-side menu to adjust the columns in your view.

You can toggle columns on or off if you don't want them in your view. You can also drag and drop column names to see them in a particular order.

Once you have all of the parameters set that you would like, click the floppy disk icon in the top right to save your view.

Now that your view is saved, you can start printing items. As you can see, only items to be printed are shown. If you have a long list like this one, and you want to isolate a certain item, you can use the search bar in the top left to search the view.

Once you type a keyword into the search bar, you will only see matching results. To print the item, select the checkbox beside it.

Then, select "Print" in the options that appear above.

In the pop-up window, each item you selected is listed under Items to print with a quantity box and plus and minus buttons, so you can set how many copies of each label to print. To give every item the same number, type it in the Set all to box and click Apply. Then select the Label Template you would like to use. A default template may already be preselected.

If your store has more than one printer, click the Printer drop-down to select what printer you want to use. Once all items are selected, you can click Print labels. Your labels are sent to that store's printer, so they don't print from the computer you're working on. If the printer is offline, the labels wait in the queue and print once it's back. You can include up to 500 items in one print. If those items add up to more than 100 labels in total, you'll be asked to confirm first.

If you've decided you haven't selected all the items necessary, you can click Cancel.
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It is important to note that items will automatically show up as to be printed in the queue if they've had certain parameter changes, such as pricing, name, or UPC changes.

If a label you would like to print is not showing in the queue, you can manually add it by searching for it in the right search bar at the top. Click on the item in the dropdown list to add it to the queue.

If you would like to print multiple copies of one label, click the quantity field for that item and type in the amount you would like to print. You can enter up to 2,000 copies for a single item.

If your print queue looks good and you would like to print all labels in the queue, click the checkbox at the top, left-side of the list to select all items. From there, follow the prompts mentioned earlier to print your items.

Click the Status tab, beside Queue at the top of the page, to see the labels recently sent to your store's printer. Each row shows the item, quantity, status, who requested it, the printer, and when it was requested. A label can show as Queued, Sent, Printed, Failed or Held. Held means the printer appears offline, and those labels print when it reconnects. If a label didn't print, the row shows the reason, such as "Out of labels" or "Printer head open". If nothing has been sent yet, you'll see "No labels have been sent to a printer for this store yet."

If you have created a custom label using the Shelf label template, follow these steps to print it: