How Clocking In and Out Works
Access requirements. Any employee can clock themselves in or out with their own PIN — there's no role or permission gate on this at all.
Clocking in or out never gates the register itself. You can log in and ring up sales having never clocked in — this only feeds your hours report (see "Tracking Employee Hours"), it doesn't control access to anything on the terminal.
Both "Clock in" and "Clock out" are always available, and the app doesn't check which one you did last. Nothing stops two clock-ins in a row with no clock-out in between, or a clock-out with no matching clock-in.
You can't open this while a payment is in progress. Finish or cancel the payment first.
Important: clocking out from inside the register (not the login screen) logs the cashier out of the terminal about half a second later — make sure nothing else needs their attention first.
Clocking In or Out
Step 1
Tap the clock icon — it's next to the PIN pad on the login screen before you sign in, or in the left nav rail once you're already logged in.
Step 2
Enter your 4-digit PIN. It checks automatically as soon as you've entered all 4 digits — there's no separate confirm button.
Step 3
Once your PIN is accepted, your name appears and both "Clock in" and "Clock out" become available. Tap whichever one applies — the app won't stop you from picking the wrong one, so double-check before tapping.
Step 4
A "Clock in successful" or "Clock out successful" message confirms it and the dialog closes.
Important: if you tapped "Clock out" from inside the register rather than the login screen, you'll be logged out of the terminal about half a second later.
What It Looks Like at the Register
The dialog starts with just a PIN pad — no clock status is shown until you enter your PIN.
A wrong PIN shows "Invalid PIN" in place of your name; you can just try again.
Once your PIN is accepted, both "Clock in" and "Clock out" are enabled at the same time — the app never shows you your current status first.
Tapping the clock icon during an active payment does nothing but show a message asking you to finish or cancel the payment first.
Troubleshooting
"Invalid PIN" when clocking in or out: the PIN was mistyped, or belongs to an employee no longer active — both look identical here, so just double-check the PIN and try again.
Tapping the clock icon does nothing, or shows a message about finishing or canceling a payment: you can't open Clock in/out while a payment's in progress — finish or cancel it first.
Got logged out right after clocking out: expected — clocking out from inside the register (not the login screen) logs you out about half a second later.
An employee's hours show a shift with no clock-out, or one that looks cut short: nothing on the terminal prevents back-to-back clock-ins or a stray clock-out — see "Tracking Employee Hours" for how these get paired on a report and how to fix one.
Clocked in or out while offline: it still shows "successful" right away — the clock event is saved on the terminal and syncs automatically once it's back online.