How Searching for Products Works
Access requirements. Any employee can search — there's no role gate. Reaching it from the main nav is blocked during an active payment, same as other nav tabs, but the "Search Items" button inside a sale isn't.
One search box matches more than the hint text suggests. It says "Search item name," but it actually matches name, SKU, barcode, and department together — any part of the text, not just the beginning of a word.
This works fully offline. Search runs entirely against what's already synced to this terminal — the price and stock you see reflect the last successful sync, not live back-office data.
Tapping a result adds it to the order immediately. Tap "See details" specifically if you just want to look at an item, not buy it.
Searching for an Item
Step 1
From the Sales screen mid-sale, tap "Search Items" on the cart summary panel — or from anywhere else in the app, tap "Item search" in the left nav rail.
Step 2
Type into the search box. Results update as you type, matching the item's name, SKU, barcode, or department anywhere in the text — not just from the start.
Step 3
Or, with a barcode scanner connected, scan the item while this screen is open. It fills the search box and looks the item up by barcode or SKU.
Filtering and Sorting Results
Step 4
Tap the filter icon to narrow results by "Product Type" (department), "Price" (min/max), "Style," or "Substyle," then tap "Apply."
Step 5
Tap "Name," "In Stock," or "Price" at the top of the list to sort by that column.
Adding an Item or Viewing Its Details
Step 6
Tap anywhere on a result to add it straight to the order.
Step 7
Tap "See details" on a result instead to view its full product info — package size, ABV, style, country of origin, and stock — without adding it to the order.
Step 8
Tap "Back to Order" to return to the sale in progress.
What It Looks Like
A result shows its name, quantity on hand, and price (or "Open" for an open-priced item).
Adding an item shows a quick green "in cart" confirmation right on that row.
A search with no matches just shows a blank list — there's no separate "no results" message on this screen.
The detail panel's section header currently reads "Current cash drawer" above an item's package/ABV/style info — that's a mislabeled string in the app, not a cash-drawer feature showing up in item search by design.
Troubleshooting
A search comes back empty with no explanation: expected — a blank list is the only sign of "no matches" here. Double-check spelling, or try just part of the name, SKU, or barcode.
Scanned a barcode and nothing showed up: that barcode isn't recognized under any of the item's stored variants — try searching by name or SKU instead. (This is different from scanning directly on the Sales screen, which does show "No item found for barcode.")
The hint says "Search item name" but a SKU or barcode you typed still worked: expected — the search actually matches name, SKU, barcode, and department together; the hint text just undersells it.
Prices or stock look out of date: search reflects whatever was last synced to this terminal — if it's been offline, or hasn't synced since a change was made elsewhere, the numbers here can lag behind what back office shows.
Tapped a row and it added to the order when you only wanted to look: tap "See details" specifically next time — tapping anywhere else on the row adds it straight to the order.