This release is rolling out gradually and may not be available to all clients yet. It describes the new payment screen specifically — not today's "Splitting a Payment" flow, which is unchanged and still documented separately. It's part of a version 3.0 terminal update currently rolling out in phases. See "The New Payment Flow" for the base flow this builds on, and "Using Loyalty Points" if the customer wants to redeem points as one of the stacked tenders.
How Splitting a Payment Works
There's no separate split mode. Apply one tender toward the balance, and the remaining amount just updates — apply another tender for what's left, and repeat as many times as you need. Nothing about the screen changes between your first tender and your fifth.
Removing a tender depends on what kind it is. For card and gift card payments, tapping "Remove" actually reverses the charge for you — nothing is left hanging on the customer's card or gift card balance. For cash and every other tender, no money has moved yet, so it just comes off the list instantly.
You're locked into the payment flow once any tender is applied. No going back to the order, no adding items, until every applied payment is removed — see "The New Payment Screen" for the one exception (the order note).
Stacking Tenders
Step 1
From the payment screen, apply your first tender toward the balance — say, part of the total in cash.
Step 2
The remaining balance updates automatically. Choose the next tender for what's left and apply it the same way.
Step 3
Keep going until the balance reaches zero — the sale completes on its own once it's fully covered.
Step 4
Changed your mind on a tender you already applied? Tap "Remove" on its line. Card and gift card removals reverse the charge first; everything else comes off immediately.
What It Looks Like
Every applied tender shows in a running list with its amount and a "Remove" link, so you can see exactly what's covered and what's left at a glance.
Troubleshooting
Applied a tender and now can't get back to the order. That's expected — once any payment is applied, you're locked into the payment flow until it's finished or every tender is removed.
Removed a card or gift card tender and it took a moment. That's the reversal happening — removing those two tender types makes a real call to void or refund the charge before it comes off the list. Cash and other tenders come off instantly since no money moved yet.